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Privacy Policies

Ethos Business Solutions, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy effective as of November 1st, 2024, explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our consulting services, or license our products

1. Information We Collect

We may collect both personal and business information about you through various means, including:

1.1  Personal Information:

Personal Information refers to any data that can identify you as an individual. This includes, but is not limited to:

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment information
  • Job title, company name, and role

1.2  Business Information:

In the course of providing consulting services, we may collect information related to your business operations, including but not limited to:

  • Business processes, strategies, and operations
  • Financial records and forecasts
  • ERP system data and configurations
  • Business contacts and other relevant data required to perform our services

1.3  Automatic Information:

When you visit our website, we may collect information automatically about your visit, including:

  • IP address
  • Browser type and version
  • Time zone settings
  • Operating system and platform
  • Website usage data (e.g., page views, session duration)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1  To Provide Consulting Services and Software Product Support

We use business and personal information to:

  • Understand your business needs and provide tailored consulting services
  • Develop, improve, and support our software products to ensure they meet your requirements
  • Implement and optimize software solutions, including customizations, upgrades, and integrations
  • Provide ongoing support and customer service for our consulting services and software products

2.2  For Communications:

We may use your contact information to:

  • Respond to inquiries and requests
  • Send updates related to our services, newsletters, or other marketing materials
  • Communicate project status, deliverables, and other necessary communications regarding the services and products you’ve engaged or licensed from us

2.3  To Improve Our Services and Products:

We may analyze your usage of our website and services to:

  • Enhance user experience
  • Improve the functionality and performance of our consulting services and software products
  • Conduct internal research and analysis to better serve our clients

2.4  Legal and Compliance Obligations:

We may use your information to comply with legal and regulatory obligations, including tax reporting, audits, and record-keeping.

3.  Information Sharing and Disclosure

We do not sell, rent, or trade your personal or business information. However, we may share your information in the following circumstances

3.1  Third-Party Service Providers

We may share your information with third-party vendors, service providers, or partners who assist us in delivering services. These may include

  • Cloud hosting providers
  • Payment processors
  • Marketing and communication platforms
  • Subcontractors engaged to deliver specific consulting services

We ensure that these third parties only use your data in accordance with our instructions and applicable data protection laws.

3.2  Legal Obligations:

We may disclose your personal and business information when required by law, such as to comply with a subpoena, legal process, or government request

3.3  Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity as part of the transaction

4.  Data Security

We implement appropriate technical and organizational measures to protect your personal and business information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive information
  • Secure access controls
  • Regular security audits and assessments

5.  Data Retention

We retain personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Providing services to our clients
  • Complying with legal and regulatory obligations
  • Resolving disputes
  • Enforcing our agreements

Once we no longer require your information for these purposes, we will securely dispose of it in accordance with applicable laws and regulations.

6.  Your Rights

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and collect information about how users interact with our website.

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct or update any inaccurate information.
  • Right to Erasure: You may request that we delete your personal information in certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal information for certain purposes.
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

7.  Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and collect information about how users interact with our website.

You can control the use of cookies by adjusting your browser settings. Please note that disabling cookies may affect your ability to access certain features of our website.

8.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy and, where required by law, by providing additional notice.

9.  Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us at: